My Account

Simply generate a new password by clicking on “Forgot Password” option at login/register in page. An email with link to generate a new password will be sent to your registered email Id.

We generally hold information for 5 years.

Payment

We do not collect or store your credit card information. If you suspect any such thing, then please report this to your bank immediately.

We support the following payment options at Larioxy:

  • Credit Card
  • Debit Card
  • Paypal

If you pay by credit or debit cards, you will be charged immediately after your order is placed successfully.

We accept all major credit and debit cards: Visa, Visa Electron, MasterCard, Maestro.

It is also possible to pay using PayPal

Orders

No. You can buy any product you want as a guest.

We do not want to restrict you from shopping at your favorite online fashion store and thus there are no restrictions on the quantity that you can order.

You can track your order status in the “My Account” section. Once it is dispatched, the shipment details are updated in your account, which you can track on the respective courier’s website.

We work 10 am to 7 pm CET Monday to Saturday.

It is not possible to make edits for any order. The order needs to be canceled and then re-ordered.

You can refer to our size chart which is available on the product page.

Your order can be delivered to only one address. If you wish to send products to several addresses, please place separate orders for each address.

Delivery

Most orders arrive within 7-12 days of order being confirmed. An order confirmation Email will be sent to you, post which keep a watch out for a Email notification that you will receive from us, once your order is shipped.

Return policy

Yes, you may cancel an order within 24 hours from the time of placing the order. Cancel the order by clicking on “cancel order” button.

You can return an item online at larioxy.com by following the below steps.

  • Log in to the ‘My Account’ section at larioxy.com
  • Select the product that needs to be returned
  • Follow the steps and fill in the required information to complete the process.

You can exchange an item online at larioxy.com by following the below steps.

  • Log in to the ‘My Account’ section at larioxy.com
  • Select the product that needs to be exchanged
  • Follow the steps and fill in the required information to complete the process.

We always try to be as fast as possible, but during busy periods (such as gift giving holidays and sales) it can take a little longer.